Shipping policy
Thank you for shopping with VitalCreatures! Here's everything you need to know about your order.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Shipping Times
Standard shipping: 7–14 business days. Delivery times may vary based on your location and customs processing.
Free Shipping
We offer free standard shipping on all orders over $49.
Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
International Orders
We currently ship within the United States. International shipping is not available at this time.
Delays
Occasionally, shipments may be delayed due to high order volume, weather, or customs. If your order is significantly delayed, please contact us at and we'll look into it right away.