FAQ page

 

How long does shipping take?
Most orders arrive in 7–14 business days. You'll receive a tracking number by email once your order ships.

Do you offer free shipping?
Yes! Orders over $35 ship free to the contiguous US.

What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us at VitalCreaturesPets@gmail.com and we'll make it right.

Are your products safe for pets?
Yes. All products in our store are selected for pet safety and quality. Always follow the product instructions for your pet's size and species.

How do I track my order?
You'll receive a tracking email once your order ships. You can also contact us anytime for an update.